Terms of service

Terms of Service

Last updated: September 3, 2026

1. Overview

This website is operated by D’Lighted Finds. Throughout this website, the terms “we,” “us,” and “our” refer to D’Lighted Finds.

D’Lighted Finds offers this website, including all information, products, features, and services available through it, conditioned upon your acceptance of these Terms of Service.

By visiting our website or purchasing a product from us, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our website. If you do not agree to these Terms, please do not use this website or place an order.

2. Eligibility and Website Use

You must be at least 18 years old, or the age of legal majority in your state, to make a purchase. Anyone under that age may use this website only with the involvement and permission of a parent or legal guardian.

You agree to use this website only for lawful purposes. You may not use the website to:

• Violate federal, state, or local law;
• Infringe another person’s intellectual-property rights;
• Submit false, misleading, or fraudulent information;
• Transmit viruses, malicious code, or other harmful material;
• Collect or track another person’s personal information without authorization;
• Interfere with the security or proper operation of the website; or
• Place fraudulent orders or engage in unauthorized payment activity.

We may refuse service, restrict access, or cancel an order when we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to display product descriptions, dimensions, colors, images, materials, and other details as accurately as possible.

However, colors and appearance may vary based on your device, screen settings, lighting, and the printing or manufacturing process. Because our products are made to order, minor variations in color, placement, alignment, finish, or appearance may occur and are not necessarily defects.

Product photographs may include decorative items or display props that are not included unless specifically stated in the product description. Please read the complete product description before placing an order.

4. Made-to-Order Products

Many D’Lighted Finds products are made after an order is placed. Production may begin shortly after payment is confirmed.

Because products are made to order, changes or cancellations may not be possible once production has begun. Please review your order, shipping address, and product selection carefully before submitting your purchase.

5. Prices, Payments, and Taxes

All prices are shown in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and product availability may change without notice. The price charged will generally be the price displayed at checkout when the order is submitted, subject to correction of obvious errors.

Payment must be completed through one of the payment methods available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize us and our payment processors to charge the total amount shown at checkout.

Applicable sales taxes and shipping charges will be calculated and displayed at checkout when required. Promotional codes must be entered at checkout and generally cannot be applied after an order has been placed. Unless otherwise stated, discounts cannot be combined.

6. Errors and Inaccuracies

Occasionally, website information may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors and update information at any time. If an error materially affects an order you have already placed, we will contact you before proceeding whenever reasonably possible.

If an order is canceled because of a pricing or listing error after payment has been collected, we will refund the amount paid for the canceled item or order.

7. Order Acceptance

An order confirmation acknowledges that we received your order. It does not necessarily mean that we have accepted the order for production or shipment.

We may accept, decline, limit, or cancel an order for legitimate reasons, including:

• Product unavailability;
• Pricing or listing errors;
• Suspected fraud or unauthorized payment activity;
• Problems verifying billing or shipping information; or
• Production or fulfillment limitations.

If we cancel an order after payment has been collected, we will refund the affected amount to the original payment method. We may also limit or cancel quantities that appear to have been placed by resellers, distributors, or other unauthorized commercial purchasers.

8. Order Changes and Cancellations

Contact us as soon as possible if you need to request an order change or cancellation.

We will try to accommodate requests, but we cannot guarantee that an order can be changed or canceled after it enters production. Made-to-order items may become noncancelable once production begins.

If a cancellation is approved before production begins, any eligible refund will be issued to the original payment method. Processing times imposed by banks or payment providers are outside our control.

9. Shipping and Delivery

Production time and shipping time are separate. Estimated delivery dates are estimates only and are not guarantees.

Orders may be produced, packaged, and shipped by third-party print-on-demand and fulfillment providers, including AnywherePOD.

Customers are responsible for providing a complete and accurate shipping address. D’Lighted Finds is not responsible for delays, losses, or additional expenses caused by an incorrect or incomplete address submitted by the customer.

After an order is transferred to the shipping carrier, delivery may be affected by carrier delays, weather, natural disasters, holidays, transportation disruptions, or other circumstances outside our reasonable control.

Additional shipping information, including processing estimates and free-shipping eligibility, is available in our Shipping Policy.

10. Lost, Stolen, or Misdelivered Packages

If tracking shows that a package is delayed or missing, contact us so we can review the shipment and, when appropriate, assist with a carrier inquiry.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, the carrier, and any secure delivery location associated with your address.

We review reported delivery problems individually. Replacement or refund eligibility depends on the circumstances, available tracking information, carrier findings, and applicable law.

11. Returns, Refunds, and Final-Sale Products

Because made-to-order products are produced specifically after an order is placed, they are generally final sale and are not eligible for return or exchange solely because a customer changed their mind or selected the wrong item.

This final-sale policy does not apply when a product arrives damaged, defective, materially different from what was ordered, or when a refund or return is otherwise required by law.

Customers must follow the reporting timeframe and instructions in our Refund Policy. We may request photographs of the product, packaging, shipping label, and any damage so we can evaluate the claim.

Approved refunds are normally issued to the original payment method. Original shipping charges may be nonrefundable unless the issue resulted from our error, a damaged or defective product, or applicable law requires otherwise.

12. Intellectual Property

Unless otherwise stated, the D’Lighted Finds business name, original text, logos, graphics, photographs, website layout, and original designs owned by D’Lighted Finds are protected by applicable intellectual-property laws.

Some artwork, fonts, graphics, mockups, product components, trademarks, software, and other materials may be owned by or licensed from third parties. Ownership remains with the applicable owner.

You may not copy, reproduce, republish, distribute, sell, modify, or commercially exploit protected website content without prior written permission from D’Lighted Finds or the applicable rights holder.

Purchasing a product does not transfer ownership of any copyright, trademark, design, or other intellectual-property right associated with that product.

13. Reviews, Feedback, and Communications

If you voluntarily submit a product review, testimonial, photograph, suggestion, or other feedback, you grant D’Lighted Finds permission to use, reproduce, edit, publish, and display that material for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.

We may remove content that is unlawful, abusive, deceptive, unrelated to the product, infringing, or contains private information. We will not knowingly alter a review in a way that misrepresents the reviewer’s opinion.

14. Third-Party Services

Our online store is hosted through Shopify. We may also use third-party providers for payment processing, manufacturing, order fulfillment, shipping, analytics, email services, and other business operations.

These providers may process information only as necessary to provide their services, subject to their applicable terms and privacy practices.

D’Lighted Finds remains the seller responsible for its relationship with customers. However, we are not responsible for interruptions, outages, delays, or acts of independent third-party providers that are outside our reasonable control.

Our website may contain links to third-party websites. We do not control or endorse all third-party content and are not responsible for losses arising solely from a customer’s independent use of a third-party website.

15. Privacy

Your submission of personal information through this website is governed by our Privacy Policy.

By using the website or placing an order, you acknowledge that information may be processed by Shopify and other service providers as necessary to operate the store, process payment, produce products, fulfill orders, and provide customer support.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or error-free. We also do not guarantee that every product will appear exactly the same as it does on a customer’s screen or in a digital mockup.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be waived or excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, D’Lighted Finds will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of this website or the purchase or use of our products.

To the fullest extent permitted by law, our total liability for a claim relating to a particular order will not exceed the amount the customer paid for that order.

These limitations do not apply where liability cannot legally be excluded or limited, including rights or remedies provided by applicable consumer-protection law.

18. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless D’Lighted Finds and its owner, employees, contractors, and service providers from third-party claims, damages, liabilities, and reasonable expenses resulting from:

• Your unlawful misuse of the website;
• Your violation of these Terms; or
• Your infringement of another person’s rights.

This section does not require a customer to indemnify D’Lighted Finds for D’Lighted Finds’ own unlawful conduct, negligence, or breach of these Terms.

19. Events Outside Our Reasonable Control

We will not be responsible for a delay or failure caused by circumstances outside our reasonable control, including natural disasters, severe weather, fire, labor disputes, government actions, public-health emergencies, transportation interruptions, carrier disruptions, power failures, internet outages, or supply-chain interruptions.

This section does not remove any cancellation, notice, refund, or other rights that cannot legally be waived.

20. Severability and No Waiver

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed to the minimum extent necessary. The remaining provisions will continue in effect.

If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

21. Governing Law and Disputes

These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law principles.

Before filing a legal claim, you and D’Lighted Finds agree to make a good-faith effort to resolve the dispute by contacting the other party and allowing a reasonable opportunity to respond.

Unless applicable law requires otherwise, legal proceedings relating to these Terms or a purchase from D’Lighted Finds will be brought in a court with proper jurisdiction serving Sandoval County, New Mexico.

Nothing in this section prevents a customer from exercising rights that cannot legally be waived or filing an eligible claim in small claims court.

22. Changes to These Terms

We may update these Terms from time to time to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised “Last updated” date. Changes apply prospectively from the date they are posted unless otherwise stated or required by law.

Your continued use of the website after revised Terms become effective constitutes acceptance of those revisions. The Terms in effect when an order was placed will generally govern that order.

23. Contact Information

Questions about these Terms of Service may be submitted to:

D’Lighted Finds
Operated by: Wendy Mae Gomez
mailto:info@dlightedfinds.com
Business mailing address: 3907 Lost Tree Rd SE, Rio Rancho, NM 87124
Business phone: 1-505-274-8634
Support hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time